Terms of use.

1. Acceptance and eligibility

These Terms of Use ("Terms") are a binding agreement between DezignFlo, LLC ("DezignFlo," "we," "us," or "our") and the person or entity accessing dezignflo.com, a DezignFlo account, or the client portal (collectively, the "Website"). By accessing the Website, creating an account, or accepting these Terms, you agree to them. If you act for a company or other organization, you represent that you are authorized to bind it.

You must be at least 18 and legally able to enter a contract. If you do not agree to these Terms, do not use the Website. Service proposals, order forms, statements of work, and signed agreements may contain additional terms; if there is a conflict, the signed project-specific agreement controls for that project.

2. Website and design services

The Website provides information about DezignFlo and may allow users to inquire about, purchase, and collaborate on creative, design, development, strategy, and related services (the "Services"). Service descriptions, availability, response or turnaround estimates, and plan features are informational unless included in an accepted order or agreement. Turnaround times are estimates and may vary with scope, complexity, feedback, dependencies, and queue volume.

A subscription or plan provides access to the features and request capacity stated at purchase; it does not guarantee that every request is within scope or can be completed within a particular period. We may propose a revised scope, timeline, or separate fee for work outside the selected plan.

3. Accounts and client portal

You must provide accurate account information, keep credentials confidential, and promptly notify us of suspected unauthorized access. You are responsible for activity under your account and for managing the access of invited users. Do not share an account with unauthorized persons or attempt to access another client’s data.

The client portal may be used for requests, messages, schedules, approvals, project files, and deliverables. Portal notifications are a convenience; you remain responsible for reviewing project communications and meeting agreed deadlines.

4. Client responsibilities

• Provide timely, complete, and accurate briefs, content, assets, access credentials, feedback, and approvals reasonably needed for the work.
• Ensure that all materials and instructions you provide are lawful and that you own or have permission to use them.
• Review proofs and deliverables carefully, including spelling, claims, links, accessibility, legal notices, pricing, and technical requirements, before approval or publication.
• Maintain backups of your original materials and, after delivery, your final files and website data.
• Obtain any legal, regulatory, accessibility, privacy, advertising, industry, or professional review required for your business. DezignFlo does not provide legal, tax, medical, or regulatory advice.

5. Requests, revisions, and approvals

Requests and revisions are subject to the scope and active-request limits of your plan or agreement. A revision adjusts an existing direction; a new concept, deliverable, platform, or material change in direction may be treated as a new request or additional scope. Delayed content, feedback, approvals, access, or third-party dependencies may extend timelines.

Approval through the client portal, email, or another agreed channel authorizes DezignFlo to proceed. Changes requested after approval, handoff, or launch may require additional time or fees. We are not responsible for errors that the client approved or failed to identify during review.

6. Fees, subscriptions, and payment

Prices, billing frequency, included features, and payment timing are shown at checkout or in the applicable proposal or order. Payments may be processed by Stripe or another third-party provider under its own terms. You authorize applicable recurring charges until cancellation takes effect and are responsible for taxes, except taxes imposed on DezignFlo’s net income.

Unless an accepted order says otherwise, fees are non-refundable once a billing period begins or work is performed. Any refund or credit is at DezignFlo’s discretion or as required by law. Past-due amounts may result in paused work, restricted portal access, suspension, or termination. You must raise a billing concern promptly and before initiating a chargeback so we have a reasonable opportunity to resolve it.

7. Cancellation and pausing

You may cancel renewal in accordance with the instructions provided for your plan. Cancellation stops future renewals but does not automatically refund amounts already paid. Service generally continues through the paid billing period unless the plan or written agreement states otherwise. Any pause feature is subject to the plan terms displayed when the pause is requested, including duration, availability, and the effect on active work and billing.

8. Intellectual property and deliverables

You retain ownership of materials you provide ("Client Materials"). You grant DezignFlo a limited license to use, reproduce, modify, and share Client Materials as reasonably necessary to perform the Services. You represent that this use will not violate another person’s rights.

After full payment, you own the final deliverables specifically identified and delivered as final for your project, except for DezignFlo Materials and Third-Party Materials. "DezignFlo Materials" include pre-existing or reusable methods, know-how, templates, components, code, tools, systems, working files, concepts not selected, and general skills. DezignFlo retains those materials and grants you a non-exclusive license to use any incorporated DezignFlo Materials as part of the final deliverable for its intended purpose.

Third-Party Materials—such as fonts, stock media, software, plugins, open-source code, platforms, and AI services—remain subject to their separate licenses. You are responsible for licenses assigned to or required for your ongoing use unless the project agreement states otherwise. Editable or source files are included only when expressly listed in the plan or project scope.

9. Portfolio use

Unless a written agreement, confidentiality obligation, or nondisclosure agreement says otherwise, you grant DezignFlo permission to identify you as a client and display completed, publicly released work for portfolio, award, social, and marketing purposes. Contact us before launch if a project must remain confidential; we will honor an agreed written restriction.

10. AI-assisted tools

DezignFlo may use AI-assisted tools for ideation, research, editing, coding, image creation, or production support when appropriate. Outputs may not be unique and may require human review. We will not knowingly submit confidential Client Materials to a public AI tool in a manner inconsistent with our confidentiality obligations. You are responsible for final review and for any disclosure, permission, or limitation required by your industry or intended use.

11. Confidentiality

Each party will use reasonable care to protect nonpublic information disclosed by the other and will use it only for the relationship, except when disclosure is authorized or required by law. Confidential information does not include information that is public through no breach, already lawfully known, independently developed, or lawfully received from another source. More specific confidentiality or nondisclosure terms control if separately agreed in writing.

12. Acceptable use

You may not misuse the Website or Services. Prohibited conduct includes:

• Breaking the law, infringing intellectual-property, privacy, publicity, or other rights, or asking us to create deceptive, defamatory, discriminatory, exploitative, or unlawful material.
• Uploading malware, harmful code, or content designed to disrupt, overload, probe, or bypass security controls.
• Scraping, harvesting, reverse engineering, reselling access, impersonating another person, or accessing accounts, files, or systems without authorization.
• Using the Services to distribute spam, facilitate fraud, harass others, or generate content that violates an applicable platform’s rules.

13. Website content and feedback

The Website, its branding, interface, text, graphics, and underlying materials are owned by DezignFlo or its licensors and protected by law. We grant you a limited, revocable, non-transferable right to access the Website for lawful personal or internal business use. No other license is granted.

If you voluntarily provide suggestions or feedback about DezignFlo, you grant us a perpetual, worldwide, royalty-free right to use it without restriction or compensation, provided we do not publicly identify you without permission.

14. Third-party services and links

Projects and the Website may depend on third-party platforms, hosting, domains, plugins, APIs, app stores, payment processors, stock libraries, or other services. Their terms, pricing, availability, security, and performance are controlled by those providers. DezignFlo is not responsible for a third party’s acts, omissions, outages, policy changes, or discontinuation. You are responsible for maintaining required third-party accounts and licenses after handoff.

15. Privacy and electronic communications

Our Privacy Policy explains how we handle personal information. You agree that transactions, approvals, notices, signatures, and records may be provided electronically. You are responsible for keeping your email and account details current. Marketing messages remain optional and may be unsubscribed from at any time.

16. Suspension and termination

We may suspend or terminate access if you materially breach these Terms or an applicable agreement, fail to pay, create security or legal risk, or misuse the Services. Where practical, we will provide notice and an opportunity to cure. You may stop using the Website at any time and may cancel Services under the applicable plan or agreement.

On termination, payment obligations and provisions that by their nature should survive will remain effective, including ownership, licenses, confidentiality, disclaimers, liability limits, indemnity, and dispute terms. Access to portal content may end, so download needed deliverables before termination where available.

17. Disclaimers

TO THE FULLEST EXTENT PERMITTED BY LAW, THE WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." DEZIGNFLO DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE UNINTERRUPTED OR ERROR-FREE OPERATION, A PARTICULAR BUSINESS RESULT, SEARCH RANKING, REVENUE, CONVERSION RATE, PLATFORM APPROVAL, OR THAT EVERY DEFECT WILL BE CORRECTED. Some jurisdictions do not allow certain disclaimers, so parts of this section may not apply to you.

18. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, DEZIGNFLO AND ITS OWNERS, PERSONNEL, AND CONTRACTORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING FROM THE WEBSITE OR SERVICES. DEZIGNFLO’S TOTAL LIABILITY ARISING FROM THE AFFECTED SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID DEZIGNFLO FOR THOSE SERVICES DURING THE SIX MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. Nothing in these Terms excludes liability that cannot legally be limited.

19. Indemnification

To the extent permitted by law, you will defend, indemnify, and hold harmless DezignFlo and its owners, personnel, and contractors from third-party claims, damages, liabilities, and reasonable costs arising from Client Materials, your misuse of the Website or Services, your violation of law or another person’s rights, or your material breach of these Terms. This obligation does not apply to the extent a claim was caused by DezignFlo’s own willful misconduct or gross negligence.

20. Governing law and venue

These Terms are governed by Nevada law, without regard to conflict-of-law rules. Any dispute not resolved informally must be brought in the state courts located in Clark County, Nevada, or the United States District Court for the District of Nevada, and each party consents to that jurisdiction and venue. Before filing, each party will make a good-faith effort for at least 30 days to resolve the dispute by written notice. This section does not prevent either party from seeking urgent injunctive relief for misuse of intellectual property, confidential information, or systems.

21. Copyright concerns

If you believe content on the Website infringes your copyright, email hello@dezignflo.com with identification of the copyrighted work and disputed material, your contact information, a good-faith statement that the use is unauthorized, and a statement that the notice is accurate and that you are authorized to act. We may remove content and contact the submitting user as appropriate.

22. Changes to these Terms

We may update these Terms to reflect changes in the Website, Services, or law. The revised version will be posted here with a new effective date. Material changes may also be communicated through the Website, client portal, or email. Changes apply prospectively unless law requires otherwise. Continued use after the effective date constitutes acceptance of the revised Terms.

23. General terms

Neither party is liable for delay caused by events beyond reasonable control, except for payment obligations. If any provision is unenforceable, it will be limited to the minimum extent necessary and the rest will remain in effect. A waiver must be in writing and does not waive future enforcement. You may not assign these Terms without our consent; DezignFlo may assign them as part of a reorganization or business transfer. These Terms, the Privacy Policy, and any applicable accepted order or written agreement are the complete agreement for their subject matter and do not create a partnership, agency, employment, or fiduciary relationship.

24. Contact

Questions or legal notices may be sent to DezignFlo, LLC at hello@dezignflo.com or through the contact form at dezignflo.com/contact.